Citing from the research by Argyris, there are, the author suggests, two learning styles for leaders. One is single-loop learning, ‘making decisions based solely on our own opinions and knowledge, without objective means of telling whether we’re ignoring important information’.
The other one is double-loop learning. Based on double-loop learning, leaders ‘don’t have all the answers’, tend to be ‘open to receiving input, particularly on how their own behavior affects the achievement or non-achievement of the desired results’, ‘encourage dialogue’, and ‘engage others in finding permanent solutions’.
There are four steps in double-loop learning. First step is Discover. At this step, we have to find out and understand the gap between to-be and as-is. Second one is Invent, in which we seek for solutions solving their own problems found out at Discover. In order to instill the solutions to business, we have to Implement them. This is the third step. Then, through reflecting these three previous steps, we can get new findings at the last step called Generalize.
In a complicated and fast moving business environment, leaders can’t always last to have right strategies. And also, we can’t be aware all of our own problems. Then, using double-loop learning, it is important for us to be open ‘ourselves to seeing ourselves as others see us’.
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